If a Windows 7 machine cannot add a printer because of a 0x0000007e error: Delete BIDI registry key (on server) from
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\
Sometimes the print spooler needs to be restarted.
Category: Printers
Scenario :
Dell E6410 with windows 7 PRO trying to add printer(s) – HP, from server xyz, returns error : Cannot Connect To Printer, when you expand you receive this code : 0x00000006
[zp src=”printerror.jpg” album=”blog/etc” width=”500″]
What I tried :
Removing everything related to the printer in registry (F3 is your friend)
Adding other printers from other print server (this worked)
Re-adding computer to domain (was listed, but thought i’d try)
Rebooted after each attempt as well.
What finally worked :
Going to :
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Providers\Client Side Rendering Print Provider\Servers
and removing anything related to the xyz server, and it worked, did not even have to reboot. Connected, and started downloading drivers as it is supposed to.
Hopefully this helps!