We have a few new Toughbook CF-53’s in that occasionally get the 2101 error within Verizon Access. I was wondering if anyone else was having these issues? I am in touch with Panasonic, and Verizon on trying to get a permanent fix, but it seems to be very intermittent right now.
If I get a resolution, I will update this post.
*updated*
OKAY, so I have two CF53’s with the issue. Been contacting verizon with no luck, finaly got a hold of the Panasonic wireless engineer and he shared with me some new software specific to these MC7750’s, and specific to this 2101 error. Basically what was happening was that the driver software was installing some connect option for Windows 7, it would sometimes install and conflict with Verizon Access Manager. So what he did was remove that from the installer, and bingo, worked like a champ…tried this one two laptops with error 2101.
Software :
Drivers from Panasonic: linky
Software from Verizon: linky
Make sure to uninstall all old drivers, and VZAccess Manager and then install the new ones.
Any questions let me know, I will try to assist.